VoIP is all about standards. So how can one VoIP system be very different from the others? The Sangoma system is built using industry-standard components and protocols, and is fully standards compliant. But Sangoma uses a unique, patent-pending Blended Architecture that provides users with an end-to-end, fully managed and monitored system that uses about half the bandwidth of competitive systems.
Sangoma’s Blended Architecture puts resources where they make the most sense. Features and functions which require heavy-duty storage or processing power are hosted at one of our data centers. The critical voice application is managed on the customer’s premise using our StarBox PBX.
Sangoma delivers unparalleled flexibility and reliability, formerly available only in systems costing tens or even hundreds of thousands of dollars.
The StarBox on-premise PBX, the IP telephone sets, the hosted services, and our VoIP telephone service are very tightly integrated with one another. We maintain control over and continuously monitor all elements of each customer’s system, and our StarWatch monitoring system uses automated sonic testing to spot small problems before they turn into large problems.
Our unique Blended Architecture requires an equally unique business model. Sangoma customers deal with one provider, receive one monthly bill, and have one number to call for service. We didn’t create a new business model just to be different. We did it because it is the only way to guarantee customers the same type of seamless, “it just works” experience that they’ve come to expect.
For a detailed description of our system architecture, please download our Sangoma System Architecture white paper.