Ransomware Solutions

Protecting Your Business With Our Ransomware Solutions

What is Ransomware?

Ransomware is malicious software designed to block computer systems or data access until a ransom is paid. Typically, it encrypts the user’s files, making them inaccessible, and demands a ransom payment to decrypt them. This cyber threat can devastate an individual or an organization as it can lead to significant data loss and financial costs.

Having ransomware protection and prevention is of paramount importance in today’s digital age. With the increasing digitization of our personal and professional lives, the potential harm from such attacks is enormous. A robust ransomware solution not only protects sensitive data from being held hostage but also maintains the integrity of your systems. It acts as a defensive wall that identifies potential threats neutralizes them, and ensures your systems’ continuous, safe operation. Therefore, investing in a comprehensive ransomware strategy is not an option—it’s a necessity.

How to Recognize a Ransomware Attack

I've been hacked. What's the first step I need to take?

Disconnect from all networks:

  • Unplug Ethernet cables and disable wifi or any other network adapters.
  • Put your device in Airplane Mode
  • Turn off Wi-Fi and Bluetooth

This can stop the ransomware from spreading further to shared network resources such as file shares.

Immediately disconnect all external devices:

  • USB drives or memory sticks
  • Attached phones or cameras
  • External hard drives
How does a computer become infected with ransomware?

Ransomware is commonly spread through phishing emails that contain malicious links. Drive-by downloading also occurs when a user unknowingly visits an infected website. Malware is then downloaded and installed without the user’s knowledge. It can be weeks before a user realizes their system has been hacked.

What do I do to protect against ransomware?
  • Having a data backup and recovery plan in position for all data on your systems is essential to protect your business’s or personal data. Regular backups limit the risk of losing more data and expedites the recovery process. These backups should be done on an off-site location. 
  • Make sure your operating system and software are up to date on all current patches. 
  • Maintain up-to-date anti-virus software on your systems. 
  • Do not follow unrecognizable Web links in emails. Hover your cursor above the link before clicking on it to see where the link actually directs to. You can also avoid falling victim to phishing by directly searching for the page without clicking the link. 
How Do I know If My Computer is Hacked?

Indications that your computer has been infected with ransomware (and that you have been hacked) include your web browser or desktop being locked with a message instructing you to pay to unlock your system. Additionally, your file directories may contain a “ransom note” file, usually a .txt file. Moreover, your files might have a new file extension appended to their names.

Here are some examples of ransomware file extensions: .ecc, .ezz, .exx, .zzz, .xyz, .aaa, .abc, .ccc, .vvv, .xxx, .ttt, .micro, .encrypted, .locked, .crypto, _crypt, .crinf, .r5a, .XRNT, .XTBL, .crypt, .R16M01D05, .pzdc, .good, .LOL!, .OMG!, .RDM, .RRK, .encryptedRSA, .crjoker, .EnCiPhErEd, .LeChiffre, .keybtc@inbox_com, .0x0, .bleep, .1999, .vault, .HA3, .toxcrypt, .magic, .SUPERCRYPT, .CTBL, .CTB2, .locky, or a 6-7 length extension of random characters.

Our Ransomware Solutions

Ransomware proactive detection and response

Proactive Detection and Response

At FusionTek, we proactively detect and respond to ransomware threats. Our solutions identify risks early, keeping your systems secure. We monitor for anomalies, take immediate action, and provide personalized security recommendations. Early detection minimizes damage, ensuring business continuity and a strong security reputation.

Endpoint Defense

Defending endpoint assets is crucial in the fight against ransomware. FusionTek offers advanced security solutions that safeguard vulnerable points and minimize threat actor dwell time. With a multilayered approach and machine learning algorithms, FusionTek’s endpoint defense solutions protect devices and fortify networks against evolving ransomware threats. Stay ahead of potential threats and choose FusionTek for secure and reliable protection.

Ransomware Endpoint Defense
ransomware vulnerability programs

Vulnerability Programs

Vulnerability management is crucial for defending against ransomware threats. It involves identifying, mitigating, and leveraging system vulnerabilities. At FusionTek, we prioritize proactive measures against evolving ransomware threats. Our comprehensive vulnerability management programs constantly update your defenses. This includes updating anti-virus, anti-spyware, and anti-spam tools, optimizing firewalls, and patching applications. We aim to minimize attack surfaces and reduce the risk of ransomware intrusions. With our expertise, your organization’s digital infrastructure remains robust and secure.

Data Backup and Recovery

Regular data backups are crucial in defending against ransomware attacks. FusionTek offers comprehensive backup and recovery solutions to safeguard your vital information. Our automated system ensures regular and reliable archiving, reducing downtime and strengthening resilience against future threats. Protect your data and ensure business continuity with FusionTek.

Ransomware data backup and recovery
ransomware security awareness training

Security Awareness Training

FusionTek’s Security Awareness Training plays a crucial role in defending against ransomware. Our program educates staff on recognizing threats, responding to phishing attempts, and practicing best prevention practices. With interactive sessions and real-life scenarios, we provide hands-on experience in identifying and mitigating potential risks. Strengthen your cybersecurity strategy by turning employees into vital assets with our ongoing training.

Incident Response Planning

A strong incident response plan is crucial for managing and mitigating the impact of ransomware attacks. FusionTek offers customized incident response planning tailored to your organization’s needs, providing ransomware solutions. Our comprehensive strategy includes risk assessment, detailed response planning, plan implementation support, and regular updates to address emerging threats. Safeguard your organization and be prepared for cybersecurity challenges with FusionTek’s expertise in ransomware solutions.

ransomware incident response planning

Why Choose FusionTek for Ransomware Solutions

Expertise and Experience

At FusionTek, our extensive experience managing ransomware threats sets us apart in cybersecurity. Over the years, we have successfully prevented numerous ransomware attempts, safeguarding businesses across sectors. Our team comprises seasoned cybersecurity professionals at the forefront of evolving threats. With hands-on experience and instinctive abilities, we intercept ransomware attacks before they manifest. Choose FusionTek for a dedicated security team that protects your business from ransomware threats.

Customized Solutions

At FusionTek, we offer customized ransomware solutions tailored to meet each business’s unique challenges and objectives. Our approach goes beyond standard protocols as we take the time to understand your specific needs and design a personalized cybersecurity strategy. With a track record of success, our customized solutions provide formidable protection against ransomware threats, ensuring a resilient digital environment for your business.

24/7 Support

At FusionTek, we believe in comprehensive protection against ransomware threats. This involves crafting robust defenses and providing continuous, real-time support. We’re committed to standing by our clients, offering 24/7 support to meet your cybersecurity needs promptly. Our support services are accessible round-the-clock, empowering you to report potential threats or seek assistance immediately. Our security team can always respond, investigate alerts, and initiate remediation processes. This immediate response minimizes the impact of ransomware threats, ensuring business continuity and safeguarding your digital assets. Contact us anytime via email, phone, or our dedicated client portal. Trust FusionTek as your dedicated security partner, ready to support your cybersecurity needs.

FAQs about Ransomware

What is the remediation of a ransomware attack?

Ransomware remediation is the process in which an IT team or provider stops a ransomware attack and corrects or restores a network. This process usually involves isolating or locking down the network to stop an active attack. Then, the team will work to restore any ransomed data and get operations back to normal. They will also likely institute new security protocol and tools to patch existing vulnerabilities and prevent future attacks from occurring. Depending on your provider, this process may include an in-depth forensic investigation of how the attack occurred or assisting in engaging any cyber liability insurance companies and their investigation requirements.

At FusionTek, when we engage in a ransomware remediation project, we will do the following:

  • Assess the scope of the incident
  • Isolate and contain the active threat
  • Coordinate with 3rd party services like Privacy Counsel, Digital Forensics, Negotiators
  • Restore affected systems and data via backups, rebuilding, or even decrypting the data
  • Provide in depth recommendations on hardening the environment and systems to reduce the risk of a similar event occurring in the future
What steps should you take to remediate ransomware?

At FusionTek, when we engage in a ransomware remediation project, we will do the following:

  • Assess the scope of the incident
  • Isolate and contain the active threat
  • Coordinate with 3rd party services like Privacy Counsel, Digital Forensics, Negotiators
  • Restore affected systems and data via backups, rebuilding, or even decrypting the data
  • Provide in depth recommendations on hardening the environment and systems to reduce the risk of a similar event occurring in the future
What is the best solution for ransomware?

When managing a business’s technology, the best solution for avoiding a ransomware attack is to take the appropriate measures to protect yourself from an attack. Appropriate basic prevention strategies would include proper security training for all staff, multifactor authentication (MFA) at the appropriate levels of the network, proper permissioning across the organization to avoid unnecessary access to critical network points and files, and a robust tool suite for monitoring and alerting of suspicious activity.

If you are already the victim of a ransomware attack, then the best solution is to immediately activate your internal IR process and alert your IT team or provider. This will typically start with your internal team and then immediately reaching out to your Cyber Insurance provider, if you have one. If you do not have these or the person managing your business technology is not an IT professional, then you should reach out to a professional IT provider in your area. When vetting these, look for businesses that are experienced in ransomware remediation, and not just IT generalists. Choosing the right team will typically lead to a quicker, more thorough return to business operations, as well as leave you less vulnerable to another attack.

What is the recovery solution for ransomware?

A straightforward way to conceptualize the ransomware recovery process is to use the classic house analogy. Think about this attack as if someone were physically breaking into your home.

  1. Immediately lock the door the intruder came in through – Consult with our vetted security partners on immediate containment needs based on the severity of the attack.
  2. Make sure the intruder did not leave an open window for re-entry – Review and assess the integrity of your systems and environment.
  3. Get the house operations back to normal – Restore your operations so business can continue as usual.
  4. Recover what is missing – Recover the information or data that the attacker ransomed by paying the fee or by restoring from backup or rebuilding the data yourself if possible.
  5. Secure the house with new locks and a new alarm system – Our team of IT professionals is well versed in handling ransomware attacks. Using that depth of experience, as well as industry best practices, we excel at helping you design a robust set of processes and controls that will help prevent this from occurring again in the future.

New Locks: This part of the analogy refers to new passwords and protections being added to additional places in your network. Another powerful piece of this is adding multifactor authentication (MFA) at all network entries and endpoints to ensure that even if someone got your credentials, a secondary permission is required via a personal device, making it harder for intruders to gain access to your network.

New Alarm: This part of the analogy refers to new tools to help you monitor your network and to alert you of malicious activity or vulnerabilities that may pop up. A proven method of reducing the risk of ransomware attacks is to consistently monitor your network for weaknesses and to close those as they appear.

You can find more information about our team’s recovery process here.

How much does ransomware remediation cost?

The cost of remediation projects varies vastly based on a few variables. These are things like the depth of the attack, the attack strategy, the business’s current security protocols and posture, the amount of money the attackers ask for, the cost of the IT team’s time to restore operations, your ability to re-establish and restore the data yourself, and more. Unfortunately, when a business is attacked the cost of that attack often goes beyond the ransom amount. It will also cost them in down-time, hourly staff rates for remediation, and will require them to invest in additional security tools to prevent future attacks – therefore there is not a cute and dry answer to this question.

How is ransomware prevented or removed?

Ransomware prevention and removal are best viewed as two distinct objectives.

The objective of ransomware prevention is to keep an attack from occurring. A business and their IT team can do this by properly training for all staff on identifying phishing emails and other basic security breach methods, instituting multifactor authentication (MFA) at the appropriate levels of the network, properly permissioning access across the organization to avoid unnecessary access to critical network points and files, and deploying a robust tool suite for monitoring and alerting of suspicious activity. Although there are more measures you can take to prevent attacks, these items will create a solid starting point.

At a basic level, ransomware removal involves locking down the network to stop an active attack. Then, working to restore any ransomed data and get operations back to normal. An experienced IT team will also likely institute new security protocols and deploy tools to patch existing vulnerabilities and prevent future attacks from occurring. You can find more information about our team’s removal and recovery process here.

Can you remove ransomware without paying?

This depends on a few things. Do you have an internal IT team to handle this and are the proper back-up protocols in place that would allow you to restore your data without issue.

Depending on the level of experience within your internal IT team, you may be able to remove ransomware without paying the ransom or paying for an external team to remediate the ransomware for you. That said, the time spent by your internal IT team doing this is time they are not spending doing their regular job duties. In most cases, for businesses with an internal IT team, we find that if a ransomware attack occurs then something was missed or mishandled by the internal team – leading stakeholders to seek outside assistance. If you need to engage a professional third-party IT provider, you will need to pay for the ransomware to be remediated – and without the proper back-ups in place you may need to pay the ransom as well.

How long does it take to fix ransomware?

Ransomware remediation time is dependent on multiple variables. These variables include the size of your organization, the experience of your internal IT team or current IT providers, the depth of the attack and access the attackers were able to achieve, the attack strategy, the business’s current security protocols and posture, the cost of the IT team’s time to restore operations, your ability to re-establish and restore the data yourself, and more. Unfortunately, there is not a cut and dry timetable that can be applied to fixing a ransomware attack.

According to a Statista survey, the average recovery time after a ransomware attack is 22 days (or about 3 weeks)

Will antivirus remove ransomware?

No, Antivirus software will not remove ransomware – but rather it is one measure you can take to prevent a ransomware attack from occurring.

Can ransomware survive a factory reset?

A factory reset of a single computer endpoint is typically only done as part of a larger remediation project. It would be very unusual for a single endpoint to be affected, and therefore the attack would persist after the factory resetting an endpoint.

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